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Privacy Policy

Because Shiffler Equipment Sales, Inc. is committed to protecting our customers. privacy, we agree to disclose the following practices:

  • What personally identifiable information Shiffler collects.
  • How Shiffler uses the information.
  • With whom Shiffler may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under Shiffler's control.
  • How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should submit an email to privacy@shifflerequip.com.

Information Collection

Shiffler Equipment Sales, Inc. is the sole owner of the information collected on the Shiffler web site. Shiffler collects information from our users at several different points on our web site.

Contact Forms

We request information from the user on our contact form. A user must provide contact information (such as name and email). This information is used for response purposes.

My Account

In order to streamline our customer's checkout process we require users to create an account for use only with the Shiffler Equipment Sales, Inc. web site. This information is collected to avoid having to enter your information each time you place an order with us.


A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our site, users would not have to log in a password more than once; thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

Like most standard web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Analytics and Usage Data

In order to maintain our website content quality, we use web analytics to help us understand how users interact with the site.
Cookies, "beacons", and JavaScript functions may allow these services to recognize your browser and/or device while also identifying if you have visited us before, what you may have clicked on while visiting, how you arrived to our site, what percentage of pages you scrolled to, what page elements your mouse moved to, form fills, and more. This information is anonymized and used for statistical purposes in order to deliver a better web experience to our users.
In order to view more information regarding these services or to opt out, please view the links below:
Google Analytics - https://tools.google.com/dlpage/gaoptout?hl=en
Mouseflow - https://mouseflow.com/opt-out/
Doubleclick - https://support.google.com/ads/answer/7395996

Communications from the Site

Newsletter / Product Specials

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our user.s privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections within each email sent.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.


Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information with our partners. This is not linked to any personally identifiable information.


Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at unsubscribe@shifflerequip.com.


This web site contains links to other sites. Please be aware that we, Shiffler Equipment Sales, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.


From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.


This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and off-line.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.

If users have any questions about the security at our Web site, users can send an email to info@shifflerequip.com

Correcting / Updating / Deleting / Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing our Customer Service Department at c.service@shifflerequip.com.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement on our homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at

Shiffler Equipment Sales
745 South Street - Chardon OH 44024
Chardon OH 44024