Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Type R Replacement Rubber Stop for Pew Kneeler Brackets
ATH-8
Replacement rubber stop for older style brackets. Color tan. 1/4" gap. Bumper fits ATH-3 and ATH-12
Type D Combination Bracket, 4-1/4" from pin-pin, 1 loose & 1 solid pin bracket, pair, for Pew Kneeler
ATH-12
Repair/replacement type D bracket. 4-1/4" from pin to pin. 1 loose and 1 solid pin on bracket. Color tan, sold in pairs, left and right hand.
Nylon Bushing for Kneeler Arms, 1/4" gap
ATH-4
replacement nylon bushing for ARM5 pair. 1/4" gap, color tan. Sold each.
Type DD Combination Bracket, 3" from pin-pin, 2 identical loose pin Brackets, for Pew Kneeler
ATH-3
Type D combination bracket. 3" from pin to pin with identical loose pin brackets. Sold in pairs, color tan, left and right hand.
Pew Anchors for Mounting Dark Brown
ATH-7
Replacement/repair pew anchors, painted steel, dark brown. Slotted end measures 1" wide by 1-3/8" high. Punched hole end measures 1-3/16" high by 1" wide. 90 degree angle.
Loose Pin for Type T Kneeler Mount Stud
ATH-11
Replacement/repair type T kneeler mount stud. Threaded on one end, slotted on other end. Color tan.